Processing and shipping times are longer during the peak season leading up to
Christmas. Please allow 2-3 business days for order processing.
Orders must be placed by the following dates to be delivered before
Christmas:
Ground shipping: December 11th
Express shipping: December 16th
2-day shipping: December 17th
Overnight shipping: December 18th
Holiday Extended Returns
All full-priced items purchased between November 29 and December 26 are eligible
for an extended return window of 60 days on new, unused, unwashed items for a refund. No
returns
on discounted final sale products.
Holiday Closures
US and CA Warehouse and Customer Service Office Closures.
It is important that our staff get to spend time with their families over the
holidays. Customer service hours are Monday-Friday 9-5, excluding the below dates.
December 24th: Customer Service Closed
December 25th: Closed
December 26th: Warehouse Closed
December 31st: Customer Service Closed
January 1st: Closed
Welcome!
Based on your location, we have set your preferences to:
Free shipping within 4-7 business day on orders over $100
Stock availability can differ per country. If you switch location, your bag will be updated according to that region's inventory.
This form is for single snowboard returns. If you are a shop wanting to become a Re-Up partner or if you have multiple snowboards to return, please contact us here.
Returning a snowboard is free - we will send you a shipping label. All accepted returns will receive credit for the purchase of a new snowboard. See credit value and conditions here.
